Do you haggle with your ISP?
>Have no intention of switching providers
>Find better offer from other ISP
>There's always really low prices for new customers
>Show the low price to your current ISP
Do you haggle with your ISP? >Have no intention of switching providers. >Find better offer from other ISP
Do you haggle with your ISP?
Falling into your wing while paragliding is called 'gift wrapping' and turns you into a dirt torpedo pic.twitter.com/oQFKsVISkI— Mental Videos (@MentalVids) March 15, 2023
good morning sir
i wish, but the only other ISP that i have access to is providing 495 less Mbps for the same price
I tried to do this once, but they just accepted my cancellation and I had to be without internet for two days before I could sign up again.
I did get the new customer discount though, so I guess it worked.
I don't know how this conversation went but at no point should they have cancelled your internet without you explicitly saying to do so.
“Hi, I’d like to cancel my internet, I’m switching to *other provider*”
“Okay, we’re sorry to lose you. I’ve put in the cancellation for the 31st so the next bill will be the last one. Have a good day!”
They did exactly what I asked them to do.
>Please cancel my internet
The correct syntax is:
>I'm thinking about switching to *other provider* because [reason]
>Why doesn't your company offer [reason]?
ROFL same thing happened to me except I hung up when they started asking questions to confirm. never tried it ever again
>I tried to do this once, but they just accepted my cancellation
>only 1 ISP available for my address
My mom does this. Just argues her way into a lower plan priced plan same bandwidth no strings attached . Idk how
The service agents primary job is to keep you as a customer. If you can demonstrate you have good reason to leave them and get them on the back foot they're given a permission sweeten your deal.
unsuccessfully, sounds like jobs
>do you haggl-
nope. They have the highest marketshare in my country so its impossible.
Oh shit. This is what my BIL does. Calls up comcast or whatever and says, "I want to switch", and they'll often give him a better rate to entice him to stay with them.
I am Canadian. This behaviour is normal and necessary. You play the only 2 competitors against each other to get better deals.
There's 4 or 5 ISPs where I live so you can imagine the competition between them trying to snatch customers with their 'deals for new customers'
This is why we shouldn't allow monopolies.
>Do you haggle with your ISP?
yes and its never fun but it works
Benefits of having many ISPs available I guess
good. internet should be 100% government funded anyways.
i get free gigabit internet directly to my home
>nothing to haggle
I do it every year and I've been paying the introductory rate for like 8 years. I'm not in a competitive market.
I just did this with AT&T Fiber. My 12 month "introductory price" expired and I called them up, asked for the customer retention department, and spoke to a nice man who offered to knock my bill down to $45 a month and send me a $100 prepaid visa card.
There are 5 isps in my country and they all price fix, so they all have the exact same prices, down to coordinating discounts.
They're also higher priced than most of Europe.
If I tried to haggle, they'd just laugh in my face.
The second you get transferred to customer retention, they automatically pull up a list of ISPs available at your address and the plans offered by them. If they're your best option, they might at most offer to knock off the $5 "you didn't bother to call and ask to have this removed" tax. Usually they won't even do that. Meanwhile if there's a better plan available at a different ISP, they'll bend over backwards to discount you.
i canceled my cell phone plan i was paying 45€, and they called me to give me their best offer. i wanted a plan for 15€ which was on their website but they said they couldn't do it...
i found an even cheaper (prepaid) option for the same carrier: 100€ for one year = 8.33€ per month. and that's what i booked.
German here, this is somewhat necessary if you don't want to get fucked over. New contracts always come with benefits, so it makes sense to "switch" regularly. The way to do that is to build pressure with the rep so they get a chance to earn a commission to keep/gain you as a customer. The top tier strategy is to know someone who works for the company though, preferably someone in a higher position. That way you can get so much shit for free even, it's ridiculous. We call it Vitamin B (for Beziehung - relationship), which makes it possible.
Eastern Europoor here. For us it's the other way around - they keep increasing the prices and if you don't like it there is a nice contract that you cannot opt out of that says you have to pay "damages" for the whole duration (usually 2 years) if you want to stop using their service.